Violence in the Transit Workplace - Prevention, Response and Recovery

This training focuses on three areas: preventing, responding to, and recovering from workplace violence. Prevention methods include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior, and using effective interpersonal skills for dealing with different, difficult and dangerous people. Response strategies focus on self-preservation and accurate reporting while recovery steps address the stress associated workplace violence and what to do to address its impact.

Approximate Time: 1.5 hours

Credit Hours